NDIS Support Coordination & Psychosocial Recovery CoachingNavigate your NDIS plan with confidence.
We help NDIS participants, families and carers turn a plan on paper into real supports, real connections and real progress, with a dedicated navigator who listens first and explains everything in plain language.
Your journey
- Plan understood
- Supports connected
- Goals in motion
Two specialised supports. One clear direction.
We focus on just two NDIS services and do them exceptionally well. Whether you need help making your plan work, or support with your mental health recovery, you’ll have someone who genuinely knows your story.
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focused on your goals, your choices and your pace.
Your plan is about your life, not paperwork.
The NDIS can open real doors, but working out how to use your plan can feel overwhelming. Who do you call? Which providers are any good? What happens when something goes wrong? And what does “capacity building” even mean?
At Support Plan Navigators, we sit beside you and help you find the way. We take the time to understand what matters to you, explain your options honestly, and connect you with supports that fit your life, your culture and your goals. Then we stay with you, adjusting as life changes.
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specialised NDIS services
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dedicated navigator for you
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ways to meet: in person, phone or video
Find the support that fits you.
Answer three quick questions and we’ll suggest whether Support Coordination, Psychosocial Recovery Coaching, or a combination might suit you best. It takes less than a minute, and nothing you choose is stored or shared.
What feels hardest right now?
Your path from plan to possibility.
No two journeys are the same, but every one starts with listening. Here’s what working with us usually looks like.
- 1Step one
A free, no-pressure chat
Call, email or send a referral. We’ll listen to what’s happening for you, answer your questions and check what your NDIS plan includes.
- 2Step two
Getting to know you
We meet in a way that suits you, in person, by phone or video, to understand your goals, your strengths, your supports and what hasn’t worked before.
- 3Step three
Your plan in action
Together we build a clear action plan or recovery plan, with practical steps, the right providers and a budget that stays on track.
- 4Step four
Connect, coordinate, grow
We connect you with supports, help set up service agreements and build your skills and confidence to manage more yourself.
- 5Step five
Review & prepare for what’s next
We check in regularly, celebrate progress and gather the evidence you need for your next NDIS plan reassessment.
Support that feels human.
The right Support Coordinator or Recovery Coach can change how the NDIS feels. Here’s what you can expect from us every single time.
Person-centred, always
Your goals lead. We work at your pace, respect your choices and make sure you have choice and control at every step.
Trauma-informed & safe
We create a safe, non-judgemental space and recognise how past experiences can shape the way support feels.
Building your capacity
Good support should grow your independence, not your reliance on us. We teach the ‘why’ along with the ‘how’.
Plain language, no jargon
NDIS terms can be confusing. We explain your plan, budgets and options clearly, and put important things in writing.
Responsive & reachable
You’ll have a dedicated navigator who knows your story, returns your calls and keeps you informed.
Honest advice
We focus on two specialised services, so our recommendations are about what suits you, never about filling our own rosters.
Support Coordinator or Recovery Coach?
Both roles help you use your NDIS plan, but they focus on different things. Tap to compare.
Main focus
Your NDIS plan and the supports in it
A Support Coordinator helps you put your NDIS plan into action. They connect you with providers, help you set up service agreements, coordinate your supports and build your ability to manage them over time.
Learn more about Support Coordination- Explains your NDIS plan and budgets in plain language
- Researches and connects you with suitable providers
- Helps with service agreements and bookings
- Monitors how your funding is tracking
- Helps resolve problems and coordinate supports in a crisis
- Prepares reports and evidence for your plan reassessment
Here for participants, and everyone in their corner.
NDIS participants
Whether you’re new to the NDIS or have had a plan for years, we help you get more out of it.
Families & carers
We work with the people who matter to you, and share the load so you can focus on being family.
Clinicians & allied health
GPs, psychologists, mental health teams and therapists can refer with confidence. We keep you in the loop.
LACs & community services
We collaborate with Local Area Coordinators, hospitals, housing and community organisations.
Got questions? We’ve got you.
Straight answers about NDIS Support Coordination and Psychosocial Recovery Coaching.
Support Coordination is a capacity building support funded through your NDIS plan. A Support Coordinator helps you understand and use your plan, connect with providers and community supports, set up service agreements, and build your ability to coordinate your own supports over time.
Connecting Plans to Possibilities.
Let’s map out your next step, together.
Have a question about your NDIS plan, or ready to get started? Have a free, no-pressure chat with our team. We’ll listen first, then explain your options in plain language.